Privacy Policy

Hard Rock Casino Ottawa Privacy Policy

At Hard Rock Casino Ottawa, we value your trust and are committed to protecting the confidentiality and security of any personal data you may provide us when using our website or services.

Data Collection

When you use our website, we collect certain information such as:

Your username and password
Email address
IP address (anonymized)
Browser type and version
Operating system

This data is used for authentication purposes, to ensure a safe experience on the site. We also keep logs of user activity.

Data Storage

We store your personal information on servers. These servers are protected by industry standard security protocols and measures to prevent unauthorized access.

Cookies and Tracking Technology

Our website uses cookies to personalize content and ads, provide social media features, track users across multiple platforms, measure performance of our site and apps, create and maintain user preferences. We also use Google Analytics to help us improve the services we offer and understand how you interact with our website.

You can opt-out of these technologies by adjusting your browser settings or deleting them after each visit.

Third-Party Services

We partner with third-party service providers who may collect information on behalf of Hard Rock Casino Ottawa, such as customer support platforms. These partners have their own policies regarding data collection and usage which you should review when using our services.

Data Sharing and Disclosure

Your personal information will be shared:

With authorized personnel to respond to technical issues or resolve disputes
With third-party vendors for marketing, analytical purposes (in strict compliance with relevant laws)
As required by law, court order, warrant, or regulatory requirement

If your data is breached in any way, we'll notify affected users as promptly as possible. We reserve the right to change our practices and policy if necessary.

Data Protection

We maintain policies that adhere to:

The GDPR
Canadian Anti-Spam Legislation (CASL)
PIPEDA

These laws require consent for collecting personal data from EU residents, limiting collection, using clear language in communication, ensuring user rights are upheld. We follow their principles and provide similar protection worldwide.

Your Rights

Under the General Data Protection Regulation:

Access your information
Rectify or erase it when necessary
Restrict processing of certain categories of personal data

When contacting us regarding these matters, please state you wish to exercise your right.

Contact Us

Questions about our practices? We'll respond within 30 days.

If any issue persists after a review process, get in touch with Hard Rock Casino Ottawa's Data Protection Officer.